Our Origin
First Response Solution was founded by Ken Melancon, whose distinguished, award-winning career in law enforcement inspired a simple yet powerful idea: Why not build a private security company rooted in integrity above all else?
Ken’s vision was to deliver every essential private security service that individuals and businesses might need — but he knew this could only be achieved with the highest level of real-world expertise.

After graduating from the Harris County Sheriff’s Office Academy in 1988, Ken rose through the ranks to become a Commander, never settling for limited training. In 2004, he completed the FBI National Academy, class #216, which provided him with invaluable access to FBI resources for use within the Harris County Sheriff’s Office, supporting his long-term plan of establishing a private security firm.
While serving as Captain of the Sheriff’s Office, Ken led a press conference following the tragic Lone Star College shooting in 2013 (see the picture on the left) and was quoted in a CNN article covering this event.
Today, First Response Solution (FRS) reflects Ken’s commitment to professionalism, preparedness, and, above all, integrity, making FRS a terrific option for your private security.
After 33 years of service, Ken took an honorable retirement from the Harris County Sheriff's Office.
The following is the list of law enforcement awards and accreditations Ken received during his long career of service with Harris County (that were not already mentioned):
Law Enforcement Awards & Accreditations

- Recipient of the State of Texas Law Enforcement Award of Valor
- Recipient of the Houston 100 Club Officer of the Year
- Recipient of the Houston Chapter of the American Society Officer of the Year
- Recipient of multiple awards for North Channel Officer of the Month
- Master's Peace Officers Certificate
- TCLEOSE Instructors Certificate
Ken accepted an offer to temporarily return to public life and be of service to Galveston County, due to their shortage of officers with his experience, which includes:
Law Enforcement Experience
Below is a partial list of Ken’s law enforcement experience:

- In his 40th year as a Law Enforcement officer
- Current position; Chief of Galveston County Constables Office, Precinct 4
- 33 years with Harris County Sheriff’s office (retired as Commander)
- Captain (2012) — General Investigations Division Commander; managed 187 law enforcement officers who were also Criminal Investigators!
- Captain & HIDTA Deputy Commander / Task Force Division Commander
- Lieutenant / Deputy Commander (2008)
- Lieutenant (2004)
Private Security Experience
All those listed in bold are current clients:

- Kemah Boardwalk, a Tilman Fertitta / Landry’s Business (2021)
- Hometown Bank and Trust (2021)
- Inspire Church Houston (2018)
- Valley at Cobb Apartments (2018)
- Villa Americana Apartments (2018)
- Settegast Heights Apartments (2012)
- Valobra Master Jeweler – personal & business protection (2012)
- Higland Village Ferari Events (2012)
- Club Tequila (2015)
- Club Stampede (2015)
- Haverstck Hill Apartment (2000 – 2018)
- Club Escapade (2004 – 2018)
- Oaks Of Woodforest Apartments (1991)
- South Thorntree Apartment (2000)
- Gordons Jewelry (1998)
- Country Side Village Apartments (1998)
- The Junction Country Bar (1995)
- Show Downs Country Bar (1995)
- JW Liquor Store (1994)
- Sunrise Superstore (1994)
- Summit Point Apartment (1991)
- Northshore Highschool (1989)
- Cunninghan Middleschool (1989)
- San Jacinto Mall (1988)
- Aldine Movie Theaters (1988)
Our Name, Address & Phone:
First Response Solution, LLC
Phone #: 713-540-0544
4931 E Chase St,
Baytown, TX
77521-3385
Office Hours:
Monday – Friday 10 am – 5 pm
Saturday By appointment only.
Sunday Closed
Email us:
In the event of an Emergency:
If you experiencing an emergency, please call 911.